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B2B SaaS · 2025

Ibe
Vet.

A 24/7 AI WhatsApp receptionist for veterinary clinics in Spain. Bookings, customer support and no-show reduction — without the clinic ever picking up the phone.

Type
B2B SaaS
Year
2025
Role
Solo Founder
Site
ibevet.com
Problem

Vets miss calls during surgery — and lose bookings

Most vet clinics in Spain are 1–3 person operations. When someone is in surgery, no one picks up the phone. The owner with a sick pet panics, calls the next clinic on Google, and that booking is gone forever.

WhatsApp is where pet owners actually live, but small clinics can't moderate it 24/7 either.

Solution

An AI receptionist that never goes into surgery

IbeVet plugs into the clinic's WhatsApp Business number and handles the conversation end-to-end: triage urgency, ask for symptoms, propose a slot, book the appointment, send a reminder, reduce the no-show.

The vet wakes up, opens the app, and sees the agenda already populated. Zero phone time.

How it's
built

Frontend
Clinic Dashboard
  • Next.js 16 (App Router)
  • React Server Components
  • Tailwind + shadcn/ui
  • Real-time conversation view
  • Mobile-first (vets work from phone)
AI
Conversation Engine
  • Anthropic API (Claude)
  • Tool use for booking actions
  • Spanish-tuned system prompt
  • Triage logic for urgency
  • Human handoff when needed
Backend
Infra & Integrations
  • WhatsApp Business API
  • Stripe Subscriptions
  • PostgreSQL on Vercel
  • Cron jobs for reminders
  • Webhook-driven, no polling

Status
Today

24/7
Always on, no breaks
ES·EU
Spain & EU coverage
B2B
Subscription model
Solo.
Built and run by one founder
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