Digital reception for small businesses
DPINES builds multilingual digital reception for service businesses and small properties. It answers the questions you get every day, takes requests in the visitor's own language, and hands your team something it can act on.
What the visitor types
What your business receives
New service request
A visitor types in plain language on the left. On the right, the request assembles itself into something your team can schedule.
The problem
For home services
For HVAC, plumbing, electrical and similar trades where the website's only call to action is a phone number.
For hospitality
For guesthouses, small hotels and serviced apartments without a front desk at every hour.
How it works
We set it up for your business
Your services, your area, your hours, your tone. Nothing generic.
It goes on your website or a QR code
No new platform to learn and nothing for your customers to install.
Visitors ask in their own language
The system answers what it can and collects what it cannot.
You follow up on a complete request
Everything needed to act, in one place, instead of scattered messages.
Languages
English
Both products, out of the box.
Español
Home services and hospitality.
Nederlands
Hospitality, for Suriname and the Netherlands.
Three languages today. We would rather name the three we support properly than claim every language and handle none of them well.
Founding client
For home services
$299
one-time setup
$99 per month
Paid in two parts: $150 to start the work, and $149 before it goes live.
For hospitality
from $49
one-time setup
from $19 per month
The final setup price depends on how much property information needs preparing.
Founding client pricing, limited to the first few businesses in each product while we build the first real cases. Specific integrations are quoted separately.
Questions
No. It is added to the website you already have, or reached through a QR code. Nothing is rebuilt.
Yes. That is most of the point. It answers and collects requests whenever someone arrives, including nights and weekends.
Yes, for the home services product, and the visitor can switch language mid-conversation without losing what they already said.
No. It handles the repetitive first contact so your team spends its time on the work only people can do. It does not diagnose, quote or promise anyone will arrive.
Not yet. Today it captures and organises the request, including the time window the customer prefers, and your team confirms. Calendar integration is something we can scope during activation, not something we pretend already exists.
Yes. The services, service area, hours, tone and the questions it asks are all configured for your business before it goes live.
Days, not weeks, once we have your business information. The slow part is usually collecting accurate details, not the build.
No. The monthly fee can be cancelled any month.
No. It runs on your own website or from a QR code, so it does not depend on WhatsApp, Meta or any account your customers need to have.
They are sent to the address you choose. We keep the demonstration data minimal on purpose and do not build a customer database you have to manage.
Tell us about your business and we will reply with a fixed activation price. No account, no card, and no call unless you want one.
